We would be pleased to assist with vertical transport issues that you may be experiencing. 

Please complete the form on the following page and provide us with details on the vertical transport issue that requires resolving.

Common issues may include the following:

• Lift or escalator is not working

•  Lift car or escalator is damaged

•  Lift car light is not operating

•  Lift call button is broken

•  Book the goods lift

•  Other lift or escalator issue

When you submit the service request form on the following page, this request is sent to your property management team to investigate. Your property management team will be in touch to discuss the issue and commence next steps.